Case Studies

What is a case study?

A case study provides a slightly more in-depth insight into how we work with our clients.

A case study is a story that tells you: what the problem was that the client had, what solution we provided, what the key features of the solution were and most importantly the key benefit for the client.

Feel free to take a moment to browse through some of our case studies:

Case Study – On line invoicing and payroll system- (project completion)

Problem: Handling several thousand contractors time-sheets and invoicing requirements per week.

Solution: Magma digital were asked to build a bespoke HMRC compliant Enterprise level business critical system

Solution Key Features: Enterprise level, business critical software. The bespoke software is a highly complex and in-depth system which has been uniquely developed through an agile project management approach using the expertise of the client’s team and our software engineers. Project management and account managers provide the necessary advocate role between the client and the engineers ensuring first class communication, project support and risk management.

Solution Key Benefits: Increased productivity and business growth

Case Study – £90 million NHS change programme – (project completion)

Problem: National NHS programme to be implemented to a tight deadline across a Primary Care Trust (PCT)

Solution: Magma Digital provided the (PCT) with a programme director who led this £90 million acquisition project

Solution Key Features: Magma Digital’s programme director led the PCT board, directors and staff using a PRINCE2 project management approach to a successful outcome on time. The project brief required the project team to take the PCT and divest it of its staff, services, budgets and other assets so that they were acquired by two local NHS Foundation Trusts. The project was complex and sat under the watchful gaze of the general public and central Government.

Solution Key Benefits: We delivered this project on time and within the expected budget and were highly recommended for achieving the massive challenge of dividing the PCT between two existing NHS organisations so smoothly and with no glitches.

Case study – Back office and website – (disaster analysis)

Problem: The client needed their project to be analysed and understood so that they knew what the current project state was and what was required to get the project back under control.

Solution: The project was now running 6 months behind schedule and had no clear end in sight. Magma Digital reviewed the current state of the project and provided the client with a clear, itemised specification of what was needed to complete the project, resulting in a fully functional website and back office system with a modern design.

Solution Key Features: Magma Digital carried out an in-depth analysis of the current state of the project, liaising with current developers and the customer. We then pulled together a clear and itemised specification avoiding jargon so that the customer truly understood where their project was up to and knew what was left outstanding.

Solution Key Benefits: The customer gained control over the project, they understood fully what had been achieved and what was left outstanding. The customer knew what options and alternatives were open to them to complete or move forward the project. The budget and time scale required for the project was now fully understood and the customer was empowered to make the right decisions for their business and project.

Case Study – GP Health Centre Business Case – (project completion) 

Problem: A local Primary Care Trust needed support to complete a business case that had been started but not finished.

Solution: We determined what work still needed to be completed. We then delegated specific reasearch and data collection tasks within the PCT and to our project manager. Once the data was collected, the project manager used the data to write the business case on time and to the level of quality required to gain approval from the Strategic Health Authority (SHA).

Solution Key Features: We took time to understand the current situation the client found themselves in. We delegated tasks and research to the knowledge experts. We took all the data collected and wrote high quality content for the business case to a standard required by the (SHA). We completed this project on time and met the deadline required.

Solution Key Benefits: The PCT were able to hand over the project management to a trusted pair of hands that delivered the business case on time. The quality of the content provided within the business case was of such a high standard that the business case was approved first time. The business case was approved and within 12 months the health centre was built.

Case Study – WordPress & Business Process Improvement – (project adoption)

Problem: This client already had a website but was not happy with the design or functionality of the site.

Solution: We met with the client and chatted through their website and took time to fully understood their requirements. We could have then simply built them another website. But we didn’t do that. Instead, we spent time going through their business goals and business processes to fully understand why they were not happy and how their new website would help their business to be even more successful.

Solution Key Features: Business consultancy for an SME, Company branding, WordPress website design and development and content that had search engine optimisation (SEO) applied and the business owner learnt how to carry out some (SEO) themselves.

Solution Key Benefits: The business owner spent time reviewing the mission and goals of the business, which were then clearly reflected in : a new logo a freshly designed website with (SEO) content and purposeful functionality.

Case Study – Installation and Management of an e-learning system- (project completion)

Problem: install and manage a third party e-learning management system.

Solution: We spent time understanding the goals and aspirations of the business and designed the project work around their mission.

Solution Key Features: We tailored our approach so that it suited this client specifically and enabled the client to put the project into phases.

Solution Key Benefits: Magma Digital used a highly agile and flexible approach to suit the clients needs

Case Study – Upload  timing issues with budget sheets – (project rescue)

Problem: This client approached us as having been recommended to us through a referral. The client had a piece of software that uploaded budget sheets, but it was unacceptably slow and wasting a lot of time during the business day.

Solution: Magma Digital reviewed the software and the problem. The cause of the problem was identified and quickly resolved.

Solution Key Features: Analysis of the technical problem, discussion with the customer regarding options to fix the problem and swift resolution

Solution Key Benefits: The customer did not have the technical expertise in-house to resolve the issue, Magma quickly analysed and resolved the problem for the customer much to their delight